16 December 2025
Quantum Advisory, the leading pensions and employee benefits consultancy for small and medium sized schemes and employers, today have provided their comments on the TPR’s updated administration guidance.
Quantum Advisory welcomes The Pensions Regulator’s updated administration guidance, published on 9 December 2025. The refreshed guidance highlights the role of high-quality administration in delivering good outcomes for pension savers and sets clear expectations for trustees and administrators. It provides practical clarity across key areas, including member communications, data quality and management, disaster recovery and business continuity, and IT system governance.
Wendy Davies, Pensions Administration Operations Manager at Quantum Advisory, said: “The updated guidance provides a refreshingly clear and practical framework for strengthening pension scheme administration. The focus on member communications, data quality, resilience and system governance, alongside the experience and qualifications of administrators, reinforces the importance of accuracy, robustness, and consistency in administration services. Looking beyond service-level timeliness to the overall quality of administration reflects the reality of what delivers better outcomes for both members and trustees and underlines that administration is a strategic function rather than a back-office activity.”
Click here to read the consultation in full
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