6 October 2021
Cartwright, the independent privately-owned pension actuarial, investment consulting, administration and consultancy firm, is proud to announce that it has achieved a ‘Gold’ award from leading customer experience experts, Investor in Customers (IIC).
Tony Grist, Commercial Director of Cartwright said: “We are extremely proud to have achieved a ‘Gold Award’ from Investor in Customers, underlining and independently verifying trust and reassurance in our brand. This is an excellent outcome and achieving the Gold standard in all four of the IIC Principles shows the depth and breadth of service that we provide.”
“As an employee-owned business, the whole team strive for the best, for each other and our clients. This, and our considerable investment in our people, helps us to forge the strong, long-term relationships and engagement that our clients demand, and we deliver. This Gold Award demonstrates the ongoing commitment and dedication of the whole team to providing the best service possible, and I am proud of them all.”
Tony Barritt, Managing Director or Investor in Customers added: “Cartwright are worthy recipients of our Gold Award. Their clients were consistent in their praise of the company and its commitment to treating customers fairly, whilst their employees not only showed a clear understanding of the importance of delivering an exceptional customer experience but also demonstrated they knew how to actually put it into practice.”
-ENDS-
