12 April 2019
The Pensions Administration Standards Association (PASA), the independent body dedicated to
driving up standards in pensions administration, today announced MyCSP, the administrator for the Civil Service Pensions arrangements providing pensions to over 1.5 million people, as the latest organisation to achieve PASA accreditation.
Lorraine Harper, Chair of PASA’s Accreditation Committee, commented: “MyCSP has now
achieved the gold standard in high quality pension administration. The PASA accreditation process is extremely rigorous, making it even more of an accomplishment for those who are able to strive towards it. MyCSP has demonstrated outstanding service and high-quality administration that when displayed across the industry, helps to create a higher standard we can all aim for. Running the third largest defined benefit scheme in the UK, MyCSP has clients ranging from the House of Commons to the DWP, and it is a testament to the standing of the PASA accreditation that firms of this calibre are actively seeking and working towards this achievement. Administration is a crucial issue and we are seeing it become an increasing priority for trustees and schemes.”
Matt Thurstan, Chief Executive at MyCSP, commented: “This achievement is hugely rewarding
for the entire team who have worked to ensure our members receive the highest standard of service. Achieving independent accreditation from PASA allows us to genuinely demonstrate to members that they are receiving the highest standards of care, and that we are actively and continuously working to improve our standards for them.”
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